Terms of service

Last updated: January 20th, 2026

Welcome to Wellive. These Terms of Service (“Terms”) govern your use of our website and the purchase of products from us. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. Account Terms

You may be required to provide accurate, complete, and current information when creating an account or placing an order. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

We reserve the right to suspend or terminate accounts that provide false information or violate these Terms.

2. Pricing and Payment

All prices listed on our website are in Indian Rupees (INR), unless stated otherwise. Prices are subject to change without prior notice.

We accept payments through secure third-party payment gateways. By placing an order, you authorize us to charge the full order amount, including applicable taxes and shipping fees, to your chosen payment method.

We are not responsible for payment failures caused by third-party payment providers.

3. Product Descriptions

We make every effort to ensure that product descriptions, images, and information are accurate and up to date. However, we do not guarantee that all product details are error-free, complete, or current.

Product images are for illustrative purposes only and actual products may vary slightly.

4. Order Acceptance and Cancellation

Placing an order does not constitute acceptance. We reserve the right to accept or reject any order for reasons including, but not limited to:

  • Product availability

  • Pricing or listing errors

  • Suspected fraud or unauthorized transactions

If your order is cancelled after payment has been processed, a refund will be issued according to our refund policy.

5. Shipping and Delivery

We aim to process and dispatch orders within 5 business days, unless otherwise stated.

Delivery timelines are estimates and may vary due to factors beyond our control, including courier delays, weather conditions, or regional restrictions.

Wellive is not responsible for delays caused by third-party logistics providers.

6. Returns and Refunds

Returns and refunds are subject to our Returns & Refund Policy, which forms an integral part of these Terms.

Products must be returned in unused, original condition with packaging intact, unless the item is defective or damaged.

Refunds, if approved, will be processed to the original payment method within a reasonable time frame.

7. Prohibited Uses

You agree not to use our website or services for:

  • Any unlawful or fraudulent purpose

  • Violating applicable laws or regulations

  • Infringing intellectual property rights

  • Uploading or transmitting malicious code or harmful content

  • Misusing or attempting to disrupt our website or systems

Violation of these rules may result in immediate termination of access.

8. Limitation of Liability

To the maximum extent permitted by law, Wellive shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our total liability, if any, shall not exceed the amount paid by you for the product giving rise to the claim.

9. Indemnification

You agree to indemnify and hold harmless Wellive, its owners, employees, and partners from any claims, damages, or expenses arising from your breach of these Terms or misuse of our services.

10. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Jalandhar, Punjab, India.

11. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting on this page. Continued use of the website constitutes acceptance of the revised Terms.

12. Contact Information

For any questions or concerns regarding these Terms, please contact us:

Wellive
Email: wellive.in@gmail.com
Address: 17/2C Shaheed Baba Deep Singh Nagar, Pathankot Road, Jalandhar, Punjab, 144012