Shipping policy

Last updated: January 20th, 2026

At Wellive, we aim to make your shopping experience as smooth and reliable as possible. Please review the information below to understand how shipping and delivery work.

1. Shipping Methods Available

We offer shipping through trusted third-party courier and logistics partners to ensure safe and timely delivery of your orders. The available shipping methods may vary depending on your location and product availability.

2. Order Processing Time

All orders are processed within 2 business days after payment confirmation.

Please note:

  • Orders are not processed or shipped on Sundays or public holidays.

  • During high-volume periods or sales, processing times may be slightly extended.

3. Delivery Timeframes

Estimated delivery times are as follows:

  • Domestic Shipping (India):
    5-7 buisness days after order dispatch

Delivery timelines are estimates and may vary due to courier operations, weather conditions, regional restrictions, or unforeseen circumstances.

4. Shipping Costs

Shipping charges are calculated at checkout and are based on factors such as:

  • Delivery location

  • Order size or weight

  • Selected shipping method

Any applicable charges will be clearly displayed before you complete your purchase.

5. Tracking Information

Once your order has been shipped, you will receive a confirmation email or message containing your tracking number and tracking link.

You can use this information to monitor the status of your delivery through the courier’s website.

6. Delivery Issues and Delays

While we strive to deliver all orders on time, delays may occasionally occur due to circumstances beyond our control.

If you experience:

  • Delayed delivery

  • Missing packages

  • Incorrect or damaged items

Please contact us at wellive.in@gmail.com within a reasonable time so we can assist you promptly.

Wellive is not responsible for delays caused by third-party courier services, but we will do our best to support you in resolving any issues.

7. Incorrect Address or Failed Delivery

Please ensure that your shipping address and contact details are accurate at checkout.

If a delivery fails due to:

  • Incorrect address

  • Unavailable recipient

  • Refusal to accept delivery

Additional shipping charges may apply for re-delivery.

8. International Shipping (If Applicable)

Currently, we [DO / DO NOT] offer international shipping.

If international shipping is available:

  • Delivery times and costs will vary by destination

  • Customers are responsible for any customs duties, taxes, or import charges imposed by the destination country

Wellive is not responsible for delays caused by customs clearance processes.

9. Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Wellive
Email: wellive.in@gmail.com
Address: 17/2C Shaheed Baba Deep Singh Nagar, Pathankot Road, Jalandhar, Punjab, 144012