Privacy policy

Last updated: January 20th, 2026

Wellive values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

When you visit or interact with our store, we may collect the following types of information:

Personal Information

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment details (processed securely through third-party payment gateways; we do not store card details)

Automatically Collected Information

  • IP address

  • Browser type and device information

  • Pages viewed and time spent on our website

  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders

  • Communicate with you about your orders, inquiries, or support requests

  • Improve our website, products, and customer experience

  • Send updates, promotions, or newsletters (only if you opt in)

  • Prevent fraud, unauthorized transactions, and misuse of our services

  • Comply with legal and regulatory obligations

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Remember your preferences

  • Enable essential website functionality

  • Analyze website traffic and performance

  • Improve user experience

You can choose to disable cookies through your browser settings. However, doing so may affect certain features of the website.

4. Third-Party Services

We may share your information with trusted third-party service providers who help us operate our business, including:

  • Payment processors

  • Shipping and logistics partners

  • Website hosting and analytics providers

  • Email and communication platforms

These third parties are authorized to use your information only as necessary to provide services to us and are required to protect your data.

We may also disclose information if required by law, court order, or government request.

5. Data Security

We take reasonable and appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our website uses secure technologies and follows industry best practices.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Customer Rights

As a customer, you have the right to:

  • Access the personal information we hold about you

  • Request correction or updates to your information

  • Request deletion of your personal data, subject to legal and operational requirements

  • Withdraw consent for marketing communications at any time

To exercise these rights, please contact us using the details below.

7. Compliance with Indian Laws

This Privacy Policy is governed by and complies with applicable Indian laws, including the Information Technology Act, 2000, and relevant data protection rules, as well as the Digital Personal Data Protection Act, 2023 (where applicable).

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Last updated” date.

9. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Wellive
Email: wellive.in@gmail.com
Address: 17/2C Shaheed Baba Deep Singh Nagar, Pathankot Road, Jalandhar, Punjab, 144012